Share the Goodwill of the Holidays With Your Customers
The holiday season is upon us, and that means one thing: it’s time to thank your customers for supporting you all year long. After all, your customers are the bread and butter of your operation. Without them, you wouldn’t be where you are today.
Today, we’re sharing a few of our favorite ways to thank your customers easily and quickly, using a tool everyone already utilizes – social media!
4 Ways to Show Your Gratitude With Social Media
Turn your happy customers into brand evangelists with these four social media tips:
#1: Create a Video
This holiday season, thank your customers with a personalized video. Ideal for communicating authentic, customized messages, videos allow you to speak directly to your customers. Include yourself, your employees, and anyone else who is critical to the daily operations of your company in the video. Depending on your preferences, you can go live or offer a pree-filed video.
#2: Host a Giveaway
Give back in the most literal sense by offering a giveaway for your customers. Toss out a product or service package for one lucky winner, and encourage customers to enter online or in-store. Announce the winner via your social media channels.
#3: Share Their Content
Celebrate your community by sharing their content on your social platforms. Ask customers to submit pictures of themselves using your products or services, and then post those to your social profiles. Customers love seeing themselves reflected in your marketing, and this is a great way to show your customers how much you value them.
#4: Be Available
The best way to show customers you appreciate them? Be available to them on social. Ensure you have the staff, chatbots, or other services needed to answer their questions and respond to their queries promptly.
Want to improve your social interaction this holiday season? Give our team a call at (630) 282-4750 to find out how we can help.
