Naperville residents can now text 911 in an emergency, the city’s Public Safety Answering Point announced last month.
“While we want to emphasize that calling 911 is still the fastest, most reliable way to contact us, we know that offering texting as an option is critical in so many scenarios,” Emergency Communications Manager Jillianne Chuffo said in a news release. “We’re thankful to be able to offer texting as an option for citizens who have an emergency but aren’t able to speak — either because it’s not safe or because of a disability.”
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