Woman Forcibly Removed from Frontier Airlines Flight from Nashville to Denver After Onboard Disturbance

NASHVILLE, TENNESSEE — A Frontier Airlines flight preparing for departure from Nashville International Airport (BNA) to Denver, Colorado was delayed after a woman was forcibly removed by police for refusing to comply with flight crew instructions, according to a viral video circulating online.

Incident Caught on Camera

The 20-second clip, recorded by another passenger, shows two police officers boarding the plane and approaching a seated woman who appears to be arguing with the flight crew. Moments later, officers can be seen physically escorting her off the aircraft as she resists and raises her voice.

In the background, other passengers watch silently as the confrontation unfolds. The situation reportedly caused a delay in the flight’s departure before it eventually continued on to Denver.

While it’s unclear what prompted the initial dispute, witnesses say the woman refused to follow pre-flight safety instructions, including requests from attendants to remain seated and store her carry-on items properly.

Frontier Airlines Responds

Frontier Airlines confirmed that law enforcement was called to remove a disruptive passenger before takeoff, citing its zero-tolerance policy for behavior that jeopardizes passenger safety or delays operations.

“The passenger failed to comply with crew instructions and was removed by airport police,” the airline said in a statement. “The safety and comfort of all passengers and crew are our top priorities.”

The airline did not release the passenger’s name or provide details about whether charges were filed.

FAA Rules on Disruptive Passengers

The Federal Aviation Administration (FAA) enforces a zero-tolerance policy toward unruly passengers following a rise in mid-flight confrontations in recent years. Violations can result in civil penalties up to $37,000 per incident, and in severe cases, criminal prosecution.

Disruptive behavior includes refusal to follow crew instructions, verbal abuse, intoxication, or physical altercations, all of which can lead to passengers being placed on an internal airline “no-fly” list.

Recent Trend of Onboard Disturbances

This latest incident adds to a growing list of airline confrontations captured on social media, often involving disputes over seating, compliance with safety procedures, or intoxication.

Experts say such conflicts have become more frequent as post-pandemic air travel surges and staffing challenges strain flight operations.

“There’s zero room for argument once a flight attendant gives a lawful instruction,” aviation analyst Peter Forman said. “Failure to comply disrupts everyone onboard and puts flight safety at risk.”

Passengers React Online

Passengers who witnessed the scene posted reactions online, with some expressing sympathy for the woman while others praised the crew for handling the situation swiftly.

“She was yelling for five minutes straight — they had no choice but to take her off,” one passenger wrote.

Another added, “These flight attendants have it tough. People need to realize this is a federal environment once those doors close.”

Ongoing Review by Airport Police

Nashville International Airport police confirmed that the woman was escorted from the aircraft without further incident. It’s not yet clear whether she faces any charges or has been banned from future Frontier Airlines flights.

The FAA is expected to review the crew’s incident report to determine if federal action is necessary.

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